Switch / ServiceTitan
Switch from ServiceTitan to NorTech Pro Business
A large field service platform, usually sold by quote to bigger home service companies. If you are ready to try something else, here is an honest comparison, the exact export steps, and a way to move your customers over in an afternoon without losing your old data.
- ServiceTitan may suit you better if: Larger companies that use its pricebook, call booking and reporting depth.
- ServiceTitan may suit you better if: Teams with an implementation manager and processes built around it.
ServiceTitan and NorTech Pro Business side by side
ServiceTitan does not publish prices; plans are quoted per business and usually scale with technicians. Enter what you pay.
A free plan, or paid plans from $39 a month for the whole account: Pro $39, Business $99, Company $199. A yearly discount applies.
A core part of ServiceTitan. Check the vendor for what each plan includes.
Your own customer list, estimates with good, better and best options, invoices, payments to your own account, a booking link and review requests, depending on the plan.
Mostly built for running the customers you already have. Some tools offer marketing add-ons; check the vendor.
Optional: homeowners can find and book you through the NorTech marketplace, and you set your own prices.
Check the vendor for its export options and limits before you commit.
One-click export of your customers, jobs, invoices and price book as CSV, on every plan.
Typical published pricing as of October 2026; check the vendor for current numbers. This page describes NorTech. It is not a review of ServiceTitan, which is a fine fit for many businesses.
See what switching could save
Pick your tool and team size. We pre-fill a typical starting price as of October 2026; type what you actually pay and the math follows your number.
ServiceTitan does not publish prices; plans are quoted per business and usually scale with technicians. Enter what you pay.
Type your monthly bill above to see the difference.
An estimate from the numbers you entered, not a quote. Card processing fees, add-ons, extra users and what each tool does for you are not included on either side. Check each vendor for current pricing. The NorTech plan is a software fee only. It does not change what you charge your customers or how marketplace jobs work.
Export your customers from ServiceTitan
- Ask your ServiceTitan contact for your customer and location data, or run a customer or location report and export it to Excel.
- ServiceTitan exports are report-driven, so the columns depend on your account. That is fine: you will confirm the mapping on the next step.
- For your pricebook, export the pricebook workbook and upload it here as a price book (it has several tabs; pick the one with your items).
What to expect. Confirmed: ServiceTitan onboarding Customers.xlsx template headers (used as hints). Not confirmed: the headers of a standard ServiceTitan export. Please check every mapping.
ServiceTitan exports are report-driven, so the columns depend on your account. You review the mapping before anything is saved.
Ask your ServiceTitan contact for your customer and location data in writing if you cannot run the report yourself.
Switch in an afternoon: three steps
Export from your old tool
Each tool has its own export. The steps for yours are below. It takes a few minutes, and nothing changes in the old tool.
Upload and check
Drop the file into NorTech Pro Business. We match the columns, flag problem rows and spot customers you already have. You see every row before anything is saved.
Import, and undo if you need to
One tap imports your customers, addresses, notes, tags and price book. Changed your mind? Undo the last import in one tap.
You can always leave
One click in the app exports your customers, jobs, invoices and price book as plain CSV files in a single ZIP. It is free on every plan, including after you downgrade, so your data is never held hostage. If NorTech is not right for you, take everything and go.
Want us to move your ServiceTitan customers for you?
Send your export and NorTech staff will import it, then reply in writing. No file yet? Tell us and we will help you find it.
Questions about leaving ServiceTitan
How do I export my customers from ServiceTitan?
Ask your ServiceTitan contact for your customer and location data, or run a customer or location report and export it to Excel. ServiceTitan exports are report-driven, so the columns depend on your account. That is fine: you will confirm the mapping on the next step. For your pricebook, export the pricebook workbook and upload it here as a price book (it has several tabs; pick the one with your items). Confirmed: ServiceTitan onboarding Customers.xlsx template headers (used as hints). Not confirmed: the headers of a standard ServiceTitan export. Please check every mapping.
What moves over from my old tool?
Customers, their addresses (several per customer), phone numbers and emails, notes, tags, lead source, and your own price book items. An old open balance comes in as a note so you remember it; it never becomes an invoice. Job history and past invoices are not imported, so keep an export of those from the old tool for your records.
Will importing change or delete anything in my old tool?
No. An import only reads the file you upload. Keep your old subscription running until you are comfortable, then cancel it yourself.
What if I import something wrong?
Every row is checked before it is saved, and you can download a file of the rows that had problems. If you still want to start over, undo the last import in one tap. Customers you changed with a merge are put back as they were, and customers you have already built estimates or invoices for are kept.
How are customers I already have handled?
NorTech matches on email, phone number and the ID from your old tool. You choose whether to skip them, add the missing details to them, or update them. A shared address alone is only flagged, never merged for you.
Can I leave NorTech later?
Yes. Export your customers, jobs, invoices and price book as CSV files at any time, on every plan.
Can NorTech staff do the import for me?
Yes. Send your export file with the done-for-you form on this page and NorTech staff will import it and reply in writing.
How accurate is the price comparison?
The prices for other tools are typical published starting prices as of October 2026, taken from public pages and comparison articles that do not always agree. They only pre-fill the calculator. Type what you really pay, and check each vendor for current numbers.
Ready to leave ServiceTitan?
Start free, bring your customers over in an afternoon, and keep your old tool until you are sure.
Start freeSwitching from something else? Jobber, Housecall Pro, Workiz, FieldPulse, Service Fusion, QuickBooks, Spreadsheets.