Specialty · Property Services

Contents Pack-Out, Cleaning & Storage

When a fire, a flood or a major repair forces you out of rooms, everything you own has to go somewhere safe and stay in good shape. A pack-out is more than moving boxes: it records what you have, cleans what can be saved and keeps it protected until the house is ready. NorTech connects you with vetted independent companies who set their own hourly rate for the work.

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Why an inventory is the first step

A careful inventory with photos and descriptions is the backbone of both the pack-out and any insurance claim that goes with it. The crew goes room by room, numbering boxes, tagging furniture and noting condition before anything is moved. That record shows what was packed, where it went and what shape it was in. It also makes the return day simple, because every box is matched to its original room instead of piled in a pile of mystery cartons. Ask the crew to photograph valuables and high-value items as they go, and to flag fragile pieces that need special wrapping.

Cleaning and protecting contents after damage

After smoke, soot or water, many belongings can be saved if the right cleaning method is used promptly. Hard goods may be wiped or ultrasonically cleaned, soft goods laundered or dry cleaned and electronics sent for specialist review. Paper goods and photographs need freezing or professional restoration. The crew separates items by material and condition, so nothing is cleaned with a method that will ruin it, and nothing contaminated is stored beside things that are clean.

Storage, timing and getting everything back

Contents may be stored in a secure, monitored facility for weeks or months while the home is repaired. Ask about climate control, insurance coverage on stored goods and how items are accessed if you need something sooner. When the work is finished, the crew brings everything back, sets furniture in place and unpacks boxes as you direct. Keep the inventory sheet and the storage agreement together, because both matter if you ever need to make a claim.

When to book contents pack-out, cleaning & storage

A fire, smoke or soot event has made a home unsafe to live in.
Water damage requires clearing rooms before drying and repair begins.
A major remodel or flooring project means furniture has to be stored.
An insurance claim asks for an itemized list of damaged belongings.
You are moving out of a damaged or condemned home on short notice.
A rental or estate property needs contents packed and stored safely.
30-Day Warranty
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Frequently asked

Contents Pack-Out, Cleaning & Storage — common questions

A pack-out is the process of inventorying, packing and removing a home’s contents so they can be cleaned and stored while the property is repaired. It protects belongings from further damage and clears the work area for contractors.

Many homeowner and renter policies cover pack-out, cleaning and storage after a covered loss. Ask your insurer before starting, and keep the inventory, photos and invoices together to support the claim.

It depends on how long the repair takes, which can range from weeks to many months. Providers usually bill storage monthly, so ask about the rate, any minimum term and how to extend or end it.

Providers carry their own liability coverage, and your homeowner policy may extend to items in storage. Ask what is covered, what the limits are and whether you should add a rider for high-value items.

Many can be restored with the correct method, though heavily damaged porous items, such as mattresses or some upholstered pieces, may not be salvageable. The crew will tell you what can and cannot be saved.

The 30-day workmanship warranty covers handling problems such as items damaged by the crew during packing, transport or return. Damage that existed before the pack-out and losses outside the provider’s control are not included.

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