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The service
What rental unit turnover / make-ready package is, what a visit covers and where the line is.
The short answer
A rental unit turnover, also called make-ready, is the set of tasks between one tenant leaving and the next moving in: a walkthrough against the move-in condition, a deep clean, touch-up paint, small repairs and a written condition report with photos. Rental Unit Turnover / Make-Ready Package in Palo Alto is booked through pros who cover its 6 ZIP codes, in neighborhoods such as Old Palo Alto, Crescent Park, and Professorville. In Palo Alto, the dry season from late spring to fall is the easiest time for outside work, and the fall calendar fills before the first big rain. On NorTech you add the unit, choose from independent pros who work in the area and see each rate before you choose, then approve the hours before billing.
What a rental unit turnover / make-ready package visit includes
What is included depends on the jobs you pick and on how each pro sets up their visit and timing. You see the exact scope with each pro's price before you book.
- Walkthrough and turn checklist
- Deep clean
- Touch-up paint and small repairs
- Condition report with photos
- One point of contact and one invoice
Pick what is on your list
Tick what you want done, or add your own. Your list goes under the booking card and to the pro you choose, and you can describe anything else when you book.
Walkthrough and condition report
Tick what you want done. One visit can cover several.
Tick jobs above, or add your own. Your list goes under the booking card and to the pro you choose, so they see exactly what you need before they arrive.
What shapes a rental unit turnover / make-ready package job
These are the things that make one job different from another. Mention them in your notes so each pro can scope your job properly.
What you receive at hand-back
The condition report is the record of the unit when the work ended. Each pro sets what they provide, and the list below is what such a report normally holds.
- Room-by-room photos with dates for walls, floors, fixtures and appliances
- A list of repairs completed and the items left for another trade
- Notes separating damage from normal wear for your review
- Key count and meter readings if you asked for them
- The hours logged, which you approve before the weekly bill
What is not part of rental unit turnover / make-ready package
Knowing where the line is keeps the visit on track and keeps you safe. When a job belongs to a specialist, NorTech tells you before you book.
- Any job where labor and materials together reach $1,000 or more. That work goes to a licensed contractor, and the turn scope is split out before you book.
- Full flooring replacement, carpet install or refinishing hardwood. Those have their own flooring services on NorTech.
- Electrical beyond like-for-like swaps, gas appliance work, water heater replacement and re-piping. Those are licensed trades.
- Pest treatment, mold remediation and biohazard cleanup after an unsafe tenancy.
- Legal steps such as notices, abandoned-property handling and deposit accounting. Those stay with the owner or manager.
- Appliance replacement purchasing. A pro can install a unit you supply but does not choose or buy appliances for you.
- In Palo Alto, city of Palo Alto requires permits for structural and electrical work. NorTech's handyman scope stays under the exemption threshold.
Plan your visit
How booking works, how to get ready, and what to expect where you live.
How booking rental unit turnover / make-ready package works
Say what needs doing
Add your ZIP and a few words about the job.
Compare pros near you
Each pro sets their own price and warranty. NorTech does not pick for you.
Book the pro you pick
Add photos and details on their page. Your card is held and only charged after the work and the photos.
Photos and a warranty
Your pro backs the work with a workmanship warranty — if covered work is not right, your pro makes it right, free.
How often to book rental unit turnover / make-ready package
Turnovers repeat with every vacancy, so many managers keep a standing arrangement with the same pro. Each unit is still booked with the pro you choose, and you can pause or change it at any time.
Before you book rental unit turnover / make-ready package
Quick things that save a trip. Tick them off as you go; none of it is required to book.
Share the move-in inspection
Put the original move-in condition report and photos where the pro can see them. A turnover walkthrough is only meaningful when it compares the unit to how it started, and it saves time on every disputed mark.
Confirm the key and access plan
Decide who lets the pro in, whether the unit is vacant, and where keys are returned. A lockbox code and a named contact in the booking notes prevent the most common reason a turn visit stalls.
Take your own photos at keys return
A quick set of phone photos the day keys come back gives you a record before any cleaning or repair changes the evidence. Walk each room, including inside closets and under sinks.
List repairs you already know about
Tenant requests, maintenance tickets and the last inspection often hold known items such as a running toilet or a loose rail. A single list lets the pro price the time honestly.
Sort what is staying and what leaves
Say whether blinds, appliances and window coverings belong to the unit. Left-behind items should be cleared first so the cleaning and painting crews can reach every wall.
Pick the paint you want matched
If the unit has a standard color, leave the can or the color name and sheen on site. Spot touch-ups only look right when the sheen matches the existing wall.
Say where in Palo Alto you are
Add your neighborhood, for example Old Palo Alto, Crescent Park, and Professorville, or your ZIP code to your notes. Pros choose the neighborhoods they cover, and it tells them how far they have to travel.
How where you live changes rental unit turnover / make-ready package
Best time to book rental unit turnover / make-ready package
Leases often end when school years and job moves do, which bunches vacancies into a few weeks. Booking pros ahead of those weeks keeps cleaning and paint from stacking up behind each other and helps keep a unit from sitting empty longer than needed. In Palo Alto, the dry season from late spring to fall is the easiest time for outside work, and the fall calendar fills before the first big rain.
Often booked together with rental unit turnover / make-ready package
Book several services with one pro. Pros set their own bundle discounts.
A deep clean after the last repair is the final step before photos and listing.
When touch-up paint cannot hide years of wear, a full repaint of the room is the next step.
Changing locks between tenants closes the key-control gap from the last lease.
Left-behind furniture and trash have to leave before cleaning can begin.
Around Palo Alto
Where in Palo Alto the work happens, and the cities close by.
Rental Unit Turnover / Make-Ready Package across Palo Alto
Pick your neighborhood to see what homes there tend to need. Pros choose the neighborhoods they cover, so enter your ZIP code to see who covers yours.
Cities near Palo Alto
Pros often cover more than one city. The rings show 5 and 10 miles from the center of town.
Other services in Palo Alto
Each one has its own page for this city.
Eichler interiors with their wood paneling and floor-to-ceiling glass demand careful, low-disruption painting that preserves the home's mid-century character.
See pros in Palo AltoPopular with the engineers and founders across Midtown and Crescent Park who want integrated thermostats, cameras, and lighting dialed in correctly the first time.
See pros in Palo AltoMany Eichlers run radiant heat under the slab, so providers approach floor replacement with the extra care those concrete-embedded systems require.
See pros in Palo AltoIdeal for pre-listing prep in Old Palo Alto and Professorville, where small fixes and a polished finish matter in a competitive market.
See pros in Palo AltoFrom craftsman bungalows near University Avenue to newer builds, clean drywall patching restores walls before a sale, refresh, or smart-home install.
See pros in Palo AltoRecurring and per-request maintenance for HOAs and community associations: common-area repairs, gates, fences, mailboxes and board-ready work reports.
See pros in Palo AltoTrust and answers
What backs the work, who is licensed and insured, what customers say, and your questions.
Backed by your provider’s warranty. If covered work fails, your provider makes it right, free.
Palo Alto homeowners
Rental Unit Turnover / Make-Ready Package reviews in Palo Alto
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Your pro backs the work with a workmanship warranty — if covered work is not right, your pro makes it right, free. Book with confidence and tell Palo Alto how your pro did.
Book Rental Unit Turnover / Make-Ready Package in Palo AltoFrequently asked