- NorTech Exterior Cleaning, Restoration & Protection Master FAQ Hub
- Exterior Care Bundles
- Complete Home Refresh Package
- Driveway & Sidewalk Restoration Package
- Complete Yard Care Package
- Exterior Surface Painting Package
- Stucco Restoration Package
- Outdoor Structure Restoration Package
- General Exterior Services
NorTech Exterior Cleaning, Restoration & Protection Master FAQ Hub
Your property’s exterior is the first thing people see—so keeping it clean, protected, and well-maintained isn’t just about looks, it’s about long-term value, safety, and performance. The NorTech Exterior Cleaning, Restoration & Protection Master FAQ Hub is your complete resource for understanding every service, treatment, and protection option we offer.
Here, we answer every major question homeowners and property managers have about exterior care—from power washing and painting to driveway restoration, yard maintenance, and structural protection. You’ll learn exactly what each package includes, how often services are recommended, what results to expect, and how NorTech ensures eco-friendly, lasting, and professional-grade results every time.
Exterior Care Bundles
What is included in the Basic Exterior Refresh?
The Basic Exterior Refresh focuses on quickly restoring curb appeal. It typically includes power washing of siding, walkways, and patios, removal of surface dirt, debris, and algae, and minor spot cleaning of exterior windows and trim. This is ideal for seasonal upkeep or pre-event touch-ups. While it improves appearance immediately, it does not include major repairs, repainting, or surface sealing.
How does the Premium Deep Clean differ from the Basic Exterior Refresh?
The Premium Deep Clean is more thorough and includes detailed cleaning of all exterior surfaces, soft washing for delicate areas like stucco or painted wood, mold and mildew removal, driveway and sidewalk scrubbing, gutter cleaning, and detailed trim and accent area cleaning. It is recommended for homes that have not been professionally cleaned in 12–24 months or for high-traffic outdoor areas. This service can also prepare surfaces for repainting or sealing.
What does the Ultimate Protection Package cover?
The Ultimate Protection Package combines deep cleaning with protective treatments. It includes everything from the Premium Deep Clean plus surface sealing for driveways and patios, application of protective coatings to wood and metal surfaces, anti-fungal treatments for siding, and optional stain-resistant coatings for concrete, stone, and pavers. This package is designed to extend the life of exterior surfaces, reduce maintenance, and maximize curb appeal over time.
Can these bundles be customized for my property?
Absolutely. NorTech allows you to tailor each bundle by adding services like window restoration, fence sealing, deck refinishing, or specialized surface treatments. Customization ensures your property receives the care it specifically needs while staying within budget.
How often should I schedule exterior cleaning and protection services?
Frequency depends on climate, property size, and surrounding vegetation. Typically, a Basic Exterior Refresh is recommended once per year, a Premium Deep Clean every 12–18 months, and the Ultimate Protection Package every 2–3 years for ongoing maintenance and protection. Homes in high-humidity or coastal areas may benefit from more frequent treatments.
Absolutely. We use low-pressure soft washing on painted or delicate areas, biodegradable cleaners, and water-safe runoff management. Our products are non-toxic to landscaping and pets once dry.
No — our team adjusts pressure, temperature, and cleaning solution based on material. We also test small patches first to ensure full safety for vinyl, stucco, brick, and painted finishes.
Can I be home during service?
You can, but it’s not required. Our teams can complete most cleaning with exterior access only. We’ll send before-and-after photos and notify you upon completion.
Complete Home Refresh Package
What is included in the Complete Home Refresh Package?
This package offers full exterior revitalization. Services often include power washing of siding, brick, stucco, and trim; cleaning and minor repair of gutters; driveway and walkway cleaning; window and glass restoration; soft washing delicate surfaces; and exterior touch-ups to minor damage or staining. It’s designed for homeowners preparing to sell, hosting events, or maintaining pristine curb appeal year-round.
Are repairs included in this package?
Minor repairs such as loose trim, surface cracks, and chipped paint are typically included. Extensive repairs, structural work, or full repainting are offered as add-ons or separate services to ensure safety, quality, and cost transparency.
How long does the Complete Home Refresh take?
Duration depends on property size, surface types, and condition. For a standard single-family home, this service usually takes 1–2 days. Larger estates or homes with extensive detailing may take longer, and NorTech will provide a time estimate after inspection.
Will this package improve home value?
Yes. A well-maintained exterior increases curb appeal, prevents damage from weather and pests, and maintains structural integrity. Real estate experts often note that clean, refreshed exteriors improve perceived value and speed up resale.
Yes — soft washing and gutter cleaning are included. If roofs need moss removal or sealing, that’s offered as a low-cost upgrade.
What if it rains on my scheduled day?
We monitor forecasts and reschedule at no cost if conditions make cleaning ineffective or unsafe.
Is this package available for commercial properties?
Yes, we also offer tailored versions for storefronts, apartment complexes, and offices with scaled pricing.
Driveway & Sidewalk Restoration Package
What does this package include?
The Driveway & Sidewalk Restoration Package focuses on both cleaning and protection. It typically includes deep power washing, repair of minor cracks, resurfacing or sealing, and optional anti-stain or anti-slip coatings. The goal is to improve safety, durability, and visual appeal while protecting surfaces from weather, oils, and chemicals.
Can old concrete cracks be fully repaired?
Small to medium cracks can be repaired and sealed effectively, often restoring smoothness and structural integrity. Large or extensively damaged areas may require partial resurfacing or replacement; our technicians will provide an honest assessment during inspection.
Most oil stains, tire marks, and rust can be removed completely. Deep-set or long-term stains can be significantly lightened with specialized treatments.
Are sealing and resurfacing eco-friendly?
Yes, NorTech uses environmentally safe, low-VOC sealants and coatings whenever possible. All runoff from cleaning processes is managed responsibly to protect landscaping and drainage systems.
Can you repair major cracks?
Small-to-medium cracks can be filled and sealed seamlessly. Larger cracks may require patching or resurfacing, which we’ll assess during inspection.
How long does a driveway or sidewalk restoration last?
Properly applied sealants and repairs can last 3–5 years, depending on traffic, weather, and maintenance. Regular cleaning prolongs the protective effect.
We recommend avoiding foot or vehicle traffic for 24 hours after sealing for best curing results.
Can I combine this with driveway lighting or edging upgrades?
Absolutely — many customers combine this service with decorative border installs or exterior lighting setup for a complete refresh.
Complete Yard Care Package
What’s included in the Complete Yard Care Package?
This service combines lawn maintenance, pruning, mulching, seasonal cleanup, and flower bed care. It may include mowing, edging, weed removal, fertilization, aeration, tree trimming, and pest control. The goal is to maintain healthy turf, vibrant gardens, and a polished outdoor appearance year-round.
Can this package be scheduled seasonally?
Yes, NorTech customizes schedules based on climate and plant needs. Spring preparation, summer upkeep, and fall/winter cleanup ensure lawns and gardens remain healthy and visually appealing.
Do you offer organic or eco-friendly options?
Absolutely. Fertilizers, pest treatments, and mulches can be selected based on eco-friendly preferences, ensuring a safe environment for children, pets, and pollinators.
How often should I schedule yard maintenance?
Weekly or bi-weekly in growing seasons, monthly in colder months. We can set recurring service for consistency.
Do you trim trees and shrubs too?
Yes, trimming and shaping are part of most packages. Large or high branches may require a specialized arborist, which we can arrange.
Not at all. We’ll handle everything — you’ll receive before-and-after photos and service notes.
Do you remove clippings and debris?
Yes, cleanup is always included. We leave your yard clean and ready to enjoy.
Exterior Surface Painting Package
What surfaces are included in this painting package?
This focused painting service covers garage doors, front entry doors, and all window and door trim. Each surface is carefully prepped, cleaned, sanded, and primed before painting to ensure strong adhesion, smooth coverage, and long-lasting results. It’s ideal for enhancing curb appeal, protecting high-traffic areas, and refreshing weathered finishes without repainting the entire home exterior.
How long does the paint last on these surfaces?
With NorTech’s high-quality materials and expert preparation, painted finishes on doors and trim typically last 5–8 years, depending on exposure to sunlight, moisture, and usage. Regular maintenance and gentle cleaning can further extend the paint’s life and appearance.
Can you match my current color or help me choose a new one?
Absolutely. We offer professional color matching to seamlessly blend with your home’s existing palette, or you can choose from our curated collection of exterior-grade paints designed for lasting beauty and durability. Our team can also provide color consultation to ensure your selections complement the property’s style.
What if my doors or trim are damaged before painting?
NorTech performs minor surface repairs such as sanding, caulking, or filling small cracks and chips before painting. If structural damage or wood rot is found, we’ll document it and recommend appropriate repair or replacement options before proceeding.
How long does the process take
A standard two-door (garage and entry) plus trim project is typically completed within one day, depending on weather and drying time. Larger properties or detailed trim may require additional time, but we’ll always provide a clear schedule upfront.
Do you use eco-friendly paints?
Yes. NorTech prioritizes low-VOC, environmentally safe paints and primers that maintain air quality and deliver excellent color retention.
Is there a warranty?
Yes, NorTech’s workmanship and paint application are covered by warranty, and materials are backed by manufacturer guarantees.
Stucco Restoration Package
What does stucco restoration involve?
This includes Crack repair, patching, sealing, and protective finishing. Proper restoration prevents water intrusion, mold growth, and further structural damage, while maintaining an attractive exterior.
Is stucco repair a DIY task?
No. Improper repair can worsen cracks, create water damage, or compromise insulation. NorTech’s trained technicians ensure structural integrity and a seamless finish.
Can stucco be color matched?
Yes. We ensure seamless blending with existing finishes, whether patching or full resurfacing.
How long will repaired stucco last?
With sealing and maintenance, stucco can last decades. We recommend inspections every 3–5 years.
Can you fix mold or water damage under stucco?
Yes — we assess underlying moisture issues and treat them before patching to prevent recurrence.
Outdoor Structure Restoration Package
What structures can be restored?
Decks, pergolas, fences, trellises, and patios. Restoration may include cleaning, sanding, minor repairs, staining, sealing, or repainting to enhance appearance and extend lifespan.
Yes — we use brighteners, sanders, and specialized stains to bring faded wood back to life.
Will this protect structures from weather and pests?
Yes. Protective coatings and sealants guard against moisture, UV damage, and pest infiltration, prolonging lifespan and reducing maintenance frequency.
How long does restoration last?
With proper care, protective coatings and restorative work can last 3–5 years, depending on exposure and traffic. NorTech can schedule recurring maintenance for ongoing protection.
Do you offer color changes or custom finishes?
Yes, from natural wood tones to solid colors — we’ll match your vision perfectly.
Can I walk on or use my deck immediately after sealing?
Allow 24 hours for full curing. Light use may be fine sooner depending on weather.
Is this safe for pets or plants?
Yes — all coatings are eco-safe once dry.
General Exterior Services
Are your products eco-friendly?
Yes, NorTech uses biodegradable cleaners, low-VOC paints, and safe sealants. All wastewater is managed to prevent contamination.
Can you work on multi-unit or commercial properties?
Yes, we handle homes, condos, multi-family buildings, and commercial properties. Scope, pricing, and scheduling are tailored to each project.
How are services scheduled?
Customers can schedule online, via call, or text. NorTech provides real-time availability and estimates before work begins. Most projects offer flexible morning, afternoon, or weekend slots.
Do you provide upfront pricing?
Absolutely. NorTech gives transparent estimates before work begins, with no hidden fees. Customized packages are priced according to property size, surface type, and optional add-ons.
Is there a satisfaction guarantee?
Yes. NorTech guarantees workmanship, lasting results, and professional service. Any issues are addressed promptly to ensure customer satisfaction.
NorTech’s satisfaction guarantee covers all workmanship. We’ll return promptly to address any concerns until you’re fully happy.
Can I combine multiple packages?
Yes. Customers can combine exterior cleaning, yard care, painting, and structural restoration packages to save time and ensure comprehensive care for the entire property.
Do you provide memberships for ongoing care?
Yes. Members receive priority scheduling, seasonal maintenance reminders, and extended warranties on select services.
