Step 1: Choose Your Service
Browse our home and automotive options, select what you need, and book directly.
No account required, no membership necessary.
Step 2: Submit a Service Request Form
Fill out your request with all the key details — scope, urgency, preferences, and timing.
Be thorough and transparent in your request.
The more honest and detailed your responses, the better we can customize your service experience, prevent scheduling issues, and deliver precise, reliable results from day one.
Step 3: Virtual Walkthrough & Precision Estimation
A NorTech specialist will guide you through a remote walkthrough to document the work area digitally. This allows us to assess materials, scope, and complexity without delay.
During the session:
- We collect visual and verbal details to build a clear service plan
- Reinforce our Satisfaction Guarantee Policies based on verified conditions
- Prepare a tailored quote using input from our Estimating Department
No surprises — just transparency, efficiency, and fair pricing based on your exact needs.
Step 4: Confirm & Coordinate Your Service
Once the quote is approved, our team will confirm your selected schedule date and coordinate every detail to fit your availability.
Our technicians arrive fully briefed, focused on execution, and backed by standardized pricing from our Estimating Department. That means no last-minute adjustments — just efficient, high-quality service you can trust.
Need support or adjustments? Our dispatch and customer care teams are on hand 24/7 to assist.
Setting You Up for Success
To Ensure Smooth Service:
Before Appointment:
- Provide accurate information in request
- Clear work area if needed
- Ensure property access
- Secure pets
- Confirm appointment 24 hours ahead
During Service:
- Be available (or designate representative 18+)
- Provide access as discussed
- Maintain safe environment
- Communicate concerns immediately
- Treat technicians respectfully
After Service:
- Review completed work before technician leaves
- Ask questions about maintenance
- Approve work for payment processing
- Provide feedback
For more details on expectations and responsibilities, visit User Responsibilities & Service Technician Policies and Expectations
Why Choose Nortech?
Learn More – Visit our User Terms & Conditions for details on NorTech policies and service guarantees.
Frequently Asked Questions
Find answers to commonly asked questions.
